Privacy Policy

On-line Credit Card Security: This site has been designed for secure payments. Your transaction is conducted through Paymentsense (Europe's largest merchant service provider). Your credit card details are not given to, or retained by, us at any time. All transactions are carried out on a secure server.

Did you know? The risk of credit card fraud is 100 times greater when you hand your card to the waiter in a restaurant than when you shop on the Internet! At consumablemad.co.uk we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.

What information do we collect? How do we use it? When you order, we need to know your name, e-mail address, delivery and invoice addresses. This allows us to process and fulfil your orders and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new services and special offers we think you'll find valuable. If you would rather not receive this information, please send an e-mail to sales@consumablemad.co.uk. Make sure to change your preferences for each account or e-mail address you have left with us.

How do we protect customer information? As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Will consumablemad.co.uk disclose the information it collects to outside parties? consumablemad.co.uk does not sell, trade or rent your personal information to others. In Summary We are committed to protecting your privacy. We use the information we collect on the site to make shopping at consumablemad.co.uk possible and to enhance your overall shopping experience.

Your Consent: By using our Web site, you consent to the collection and use of this information by consumablemad.co.uk. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell Us What You Think: We welcome your questions and comments about privacy. Please send e-mail to sales@consumablemad.co.uk

Cookies

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive.

We use cookies to recognise your browser or device, and provide you with essential features and services and for additional purposes, including:

  • Keeping track of items stored in your shopping basket.
  • Keeping track of your specified preferences regarding cookies.
  • Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information, these cookies are placed by third party services.

When you first visit our website you will be asked to set your preferences relating to which cookies are used.  You can change these preferences by clicking the small black bar at the bottom left of the page.